Last Updated: June 2026

At Leeloo, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.

Returns

Items may be returned within 30 days of delivery for a refund or exchange.

To be eligible for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition.
• Have all original tags attached.

Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalized items.
• Gift cards.
• Final sale or clearance items.

Return Process

To initiate a return, please contact us at [your email address] with your order number and reason for the return.

Once your return request is approved, we will provide instructions for returning the item.

Refunds

After we receive and inspect the returned item, we will notify you of the status of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding returns or exchanges, please contact us at:

Leeloo
Email: leeloomaui@gmail.com

---

 

"We encourage thoughtful purchasing to help reduce unnecessary shipping and support a more sustainable future."